Frequently Asked Questions

What is your service area?
We serve the Manhattan, Brooklyn, Queens, Nassau & Suffolk areas.
Do you offer service plans? If yes, what size offices will you service?
Yes we do. Our typical client size is anywhere from 5-100 employees; also servicing multiple locations.
Will you service networks not installed by you?
Yes we will.
What else do you provide besides IT service?
VOIP & traditional phone systems, Network integration, including office equipment & peripherals (scanners, printers, etc), network security systems, secure internet access including firewalls, remote network management and systems monitoring, hand held devices.
Do you sell any IT equipment?
How long does it take to get a service call?
Do you provide remote service?

Can you provide detailed quotes for entire systems?
What are some of the qualifications of your employees?
What voice solutions do you offer?
What can you provide as far as network security solutions?
Will you service home offices and home systems?
Can you help with e-mail solutions between Networks, cell phones and web mail?
Do you create and/or host web sites?